Payment Policy

At GMS Water Bottles, we aim to provide customers with a secure, simple, and transparent payment experience. This Payment Policy explains the payment methods, payment processing, pricing, refunds, and other payment-related terms applicable to purchases made through our website.

1. Accepted Payment Method

We currently accept online payments through:

PayPal

Customers can select PayPal during checkout to securely complete their purchase using the payment options available through their PayPal account.

2. Payment Currency

All prices and payments on the GMS Water Bottles website are displayed and processed in U.S. Dollars (USD) unless otherwise stated during checkout.

3. Secure Payment Processing

Payments made through PayPal are processed through PayPal's secure payment system.

GMS Water Bottles does not directly process or store complete PayPal account credentials or full payment-card details submitted directly through PayPal's payment environment.

PayPal may apply its own security, verification, fraud-prevention, and authorization procedures to transactions.

4. Payment Authorization

When you place an order, you authorize payment for the total amount displayed during checkout.

The total may include:

  • Product price
  • Applicable taxes, where required
  • Any other charges clearly disclosed before completing the purchase

We currently provide free standard shipping on eligible orders within the 48 contiguous United States, so no standard shipping charge is added to eligible orders.

5. Payment Confirmation

An order is considered successfully placed after the checkout process has been completed and the payment has been successfully authorized or confirmed.

You may receive an order confirmation email containing information about your purchase.

If your PayPal payment is pending, the order may remain pending until payment confirmation is received.

6. Failed or Declined Payments

A PayPal transaction may occasionally be declined, delayed, or unsuccessful for reasons including:

  • Insufficient funds
  • Incorrect payment information
  • PayPal account restrictions
  • Security or fraud-prevention checks
  • Payment authorization issues
  • Technical problems
  • Restrictions imposed by the customer's financial institution

If your payment fails, please verify your PayPal information and try again or contact PayPal if necessary.

GMS Water Bottles cannot override a payment decision made independently by PayPal or your financial institution.

7. PayPal Processing

PayPal is an independent third-party payment provider. Transactions processed through PayPal may also be governed by PayPal's applicable user agreements, policies, and privacy practices.

Any information submitted directly to PayPal is handled according to PayPal's applicable terms and privacy policies.

8. Pricing

We make reasonable efforts to ensure that product prices displayed on our website are accurate.

If an obvious pricing or technical error occurs, we may contact you before fulfilling the affected order and, where permitted by applicable law, provide an opportunity to proceed at the correct price or cancel the affected order.

Prices may change from time to time. Changes generally do not affect orders that have already been successfully completed and confirmed.

9. Taxes

Applicable sales taxes, if required, may be calculated and displayed during checkout based on factors such as the customer's shipping destination and applicable tax requirements.

Any applicable tax amount will be shown before the customer completes payment.

10. Refunds

Eligible refunds are processed according to our Return and Refund Policy.

We offer a 30-day return period for eligible products.

After an eligible returned product has been received, inspected, and approved, we generally initiate the refund within 7 business days.

Refunds are issued to the original payment method used through PayPal.

After we initiate a refund, PayPal or the customer's financial institution may require additional processing time before the funds appear in the customer's account.

11. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

If the order has not yet entered processing, fulfillment, or shipment, we will make reasonable efforts to cancel it and issue any applicable refund.

Once an order has been processed or shipped, cancellation may no longer be possible. The customer may instead request an eligible return in accordance with our Return and Refund Policy.

12. Payment Disputes

If you notice a payment issue or believe you have been charged incorrectly, please contact GMS Water Bottles as soon as possible so we can review the transaction.

Please provide your order number and relevant transaction information when contacting us.

Nothing in this policy limits any rights or dispute procedures available to you through PayPal or under applicable law.

13. Fraud Prevention

To protect our customers and business, transactions may be subject to security and fraud-prevention checks.

We may request additional information when reasonably necessary to verify an order. Where permitted by applicable law, an order may be delayed or cancelled if we cannot reasonably verify the transaction or suspect unauthorized or fraudulent activity.

14. Contact Us

For questions regarding payments, refunds, billing, or an order, please contact:

GMS Water Bottles
Address: 13575 Larwin Cir, Santa Fe Springs, CA 90670, United States
Phone: +1 562-206-6868
Email: support@gmswaterbottles.shop