Privacy policy
At GMS Water Bottles, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, contacting customer support, or otherwise interacting with our services.
This Privacy Policy explains what information we may collect, how we use it, when it may be disclosed, the choices available to you, and how you can contact us regarding your privacy.
The structure of this policy is informed by the reference privacy policy you provided, including its treatment of customer-provided information, automatically collected information, order processing, service providers, privacy rights, security, retention, and California-specific rights.
1. Information We Collect
The personal information we collect depends on how you interact with GMS Water Bottles and our website.
Information You Provide to Us
When you place an order, contact us, create or use an account where available, or otherwise interact with our website, we may collect information such as:
- First and last name
- Billing and shipping address
- Email address
- Telephone number
- Order and purchase information
- Products viewed or purchased
- Customer service communications
- Information you voluntarily provide through forms or messages
The reference policy similarly distinguishes identification/contact, account, payment, commercial, and other information supplied by customers.
Payment Information
Our website accepts payments through PayPal.
Payment transactions may therefore involve information being provided directly to PayPal for payment authorization and processing. GMS Water Bottles may receive transaction-related information necessary to confirm, process, fulfill, refund, or otherwise administer your order.
PayPal's handling of information is also governed by its own privacy practices.
2. Information Collected Automatically
When you access or use our website, certain technical information may be collected automatically. Depending on the technologies enabled on our website, this may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- Website interactions
- General location derived from an IP address
- Cookie and similar technology information
These types of device and browsing information are also covered in the supplied reference policy's automatic-data section.
3. How We Use Your Information
We may use personal information for legitimate business purposes, including to:
- Process and fulfill orders
- Confirm PayPal payments and transactions
- Arrange shipping and delivery
- Provide order and tracking information
- Communicate about an order
- Respond to customer service requests
- Process eligible returns and refunds
- Maintain and improve our website
- Detect and prevent fraudulent or unauthorized activity
- Maintain website and transaction security
- Maintain appropriate business records
- Comply with applicable legal obligations
Using customer information for order processing, fulfillment, shipping, payment processing, customer service, tracking and fraud prevention is also contemplated by the reference policy.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage, maintain security, and improve the customer experience.
Depending on the services installed on our website, third-party analytics, advertising, payment, or other service providers may also use cookies or similar technologies.
You can generally manage cookies through your browser settings. Blocking certain cookies may affect some website functionality.
5. How We May Disclose Information
We do not disclose personal information except as reasonably necessary to operate our business, provide requested products and services, comply with applicable law, or as otherwise described in this Privacy Policy.
Information may be provided to service providers that assist us with functions such as:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Information technology
- Fraud prevention and security
- Customer support
- Analytics and website operations
The supplied reference policy likewise describes disclosure to service providers and vendors involved in order management, fulfillment, payment processing, fraud detection, customer support, IT and related business operations.
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, or lawful government requests, or to protect our rights, customers, property, or security.
6. PayPal
When you choose PayPal during checkout, your payment is processed using PayPal's services.
Information submitted directly to PayPal is subject to PayPal's own terms and privacy practices. We encourage customers to review PayPal's applicable privacy information if they would like to understand how PayPal handles their information.
7. Shipping and Order Information
We may provide information necessary to deliver your purchase to shipping, fulfillment, and delivery service providers.
This information may include your:
- Name
- Shipping address
- Telephone number
- Email address
- Order or delivery information
Such information should only be provided as reasonably necessary to process, ship, track, and deliver your order or address delivery-related issues.
8. Data Security
We use reasonable administrative and technical measures appropriate to our operations to help protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. The reference policy likewise explains that reasonable security measures can be used without guaranteeing absolute security.
Customers should also protect their account credentials, devices, and payment-account information from unauthorized access.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including processing orders, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying applicable legal, accounting, or regulatory obligations.
Retention periods may vary depending on the type of information and applicable requirements. This approach follows the general retention framework described in the reference material.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information.
These may include the right to request:
- Access to certain personal information
- Information about how personal information is used
- Correction of inaccurate information
- Deletion of certain personal information
- A copy of certain personal information
- Opt-out rights where required by applicable law
Certain exceptions may apply. For example, we may need to retain information where required for transactions, recordkeeping, fraud prevention, legal compliance, or other purposes permitted by law.
The reference policy specifically addresses access, correction and deletion rights and recognizes that exceptions can apply.
To submit a privacy-related request, contact us at support@gmswaterbottles.shop.
We may need to verify your identity before completing certain requests.
11. California Privacy Rights
Because GMS Water Bottles operates from California, California residents may have additional privacy rights under applicable California privacy laws.
Where the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), applies to our business and the particular consumer, applicable rights may include rights to know/access, correct, delete, and obtain information concerning certain uses or disclosures of personal information.
Applicable California law may also provide rights concerning the sale or sharing of personal information and certain uses of sensitive personal information.
The reference policy contains corresponding California-specific sections addressing notice, access/correction/deletion and opt-out rights.
You may contact us using the information below to submit an applicable privacy request.
We will not unlawfully discriminate against a consumer for exercising an applicable privacy right.
12. Children's Privacy
Our website and products are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through services directed to them. If you believe a child under 13 has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
The provided reference uses the same under-13 general-audience framework.
13. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, including payment, shipping, analytics, or other providers.
These third parties operate independently and may maintain their own privacy policies. GMS Water Bottles' Privacy Policy does not govern the privacy practices of independently operated third-party services.
We encourage you to review the privacy policies of third-party services you use.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, services, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on our website and the “Last Updated” date may be revised.
The supplied reference similarly provides for periodic policy updates as business practices and applicable laws change.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact:
GMS Water Bottles
Address: 13575 Larwin Cir, Santa Fe Springs, CA 90670, United States
Phone: +1 562-206-6868
Email: support@gmswaterbottles.shop